Who can make a warranty claim? Amy Jones (Customer Service & Project Delivery Manager) 03 August 2026 16:09 Updated The Hestan warranty applies to the original purchaser of the cookware and is not transferable. Related articles What is not covered by the Hestan warranty? I have a problem with my cookware. Should I return it to the retailer? What is covered under the Hestan warranty? Are scratches and discolouration covered under warranty?