To ensure you receive the most appropriate assistance, Hestan provides regional customer support teams for different markets.
If you are located outside the countries supported by Hestan Culinary EU, including customers based in the United States, please contact your local Hestan support team directly. They are best placed to assist with product enquiries, orders, warranty claims, replacement parts, and after-sales support for your region.
For customers in the United States, support is available through the Hestan Cookware Concierge:
Contact Hestan Cookware Concierge
For information on the countries supported by Hestan Culinary EU, please refer to our Where do you ship? help article.